The fair print.

These Terms of Use govern your use of genlush.comand any purchase you make from GenLush. By browsing the site or placing an order, you agree to these terms. If you don’t agree with them, please don’t use the site.

GenLush sells a pH-balanced, soap-free intimate wash for external use only. It is a personal-care product, not a medicine, and it is not intended to diagnose, treat, or cure any medical condition. We describe our products as accurately as we can, but minor differences in colour, fragrance, or packaging may occur. If you experience any irritation, stop use and consult a doctor.

When you place an order, you’re making an offer to buy. We confirm receipt of your order by email, but a contract is only formed once we’ve accepted and dispatched it. We reserve the right to decline or cancel any order — for example if an item is out of stock, if there was a pricing error, or if we suspect fraud. If we cancel an order you’ve already paid for, you’ll receive a full refund.

All prices are shown in Indian Rupees (₹). Our intimate wash is priced at ₹349unless stated otherwise. Payments are processed securely through Razorpay (cards, UPI, and net banking). We may change prices at any time, but changes won’t affect orders we’ve already accepted.

We ship free across India in plain, discreet packaging. Delivery timelines shown at checkout are estimates, not guarantees, and can vary with location and courier conditions.

Because this is an intimate-hygiene product, returns and refunds are limited to defective or damaged items. Please read our Returns & Refund Policy for the full details before ordering.

Using GenLush sensibly is on you. Please remember:

• It's for external intimate-area use only — never internal use.
• It is not a treatment for any infection or medical condition.
• If you have sensitive or reactive skin, do a small patch test first.
• If irritation, redness, or discomfort occurs, stop and see a doctor.

Nothing on this website is medical advice. When in doubt, talk to a qualified healthcare professional.

The GenLush name, logo, product designs, photography, and all text on this site are owned by GenLush. You may not copy, reproduce, or use them for commercial purposes without our written permission.

You agree to use the site lawfully and not to attempt to disrupt it, misuse it, gain unauthorised access, or interfere with anyone else’s use of it.

To the fullest extent permitted by law, GenLush isn’t liable for any indirect or consequential loss arising from your use of the site or products. Our total liability for any order is limited to the amount you paid for it. Nothing in these terms limits liability that cannot legally be limited.

These terms are governed by the laws of India, and any disputes are subject to the jurisdiction of the competent courts in India.

Questions about these terms? Email [email protected] or call +91 70426 88951.